Debt collectors and some banks and credit unions are figuring out ways to intercept stimulus payments from the American Rescue Plan to cover things like overdraft fees, past-due debts, or other obligations.
If you have not gotten your check, do not call the Internal Revenue Service. Instead, use the website the IRS has created for this purpose. You may be able to determine the status of your payment by going to this site https://www.irs.gov/coronavirus/get-my-payment. There you will be required to enter your social security number, birth date, address, and zip code.
If someone tells you to go to another website, ignore them. Do not give personal or banking information to unsolicited callers who claim to be able to help you get your stimulus payment.
If you think your bank or credit union will take or has taken a portion of your stimulus payment to cover money you owe to the bank or credit union – contact them. If you do not owe them money, make them aware of it.”
Consumers can submit complaints to the Consumer Financial Protection Bureau online or by calling (855) 411-2372. This agency is contacting financial trade associations urging their member institutions to not prevent people from receiving the funds voted for them by Congress.
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